Brooke Summers
Ewing,NE
Summary
Security Clearance Administration Professional with 6 years of expertise in managing and processing clearance packages, ensuring compliance with federal regulations. Demonstrates strong skills in security clearance management, personnel files evaluation, and enhancing processing efficiency through collaborative communication and data analysis. Committed to minimizing errors and improving service delivery, with a proven track record of achieving a rework rate below 5%.
Overview
7
7
years of professional experience
Work History
Federal Personnel Security Clearance Administrator
Nelnet
03.2019 - 04.2025
- Conducted extensive applicant background checks, ensuring federal compliance and achieving timely processing to enhance overall operational efficiency.
- Maintained rigorous verification protocols for applicant information, significantly minimizing discrepancies and upholding high compliance standards.
- Enhanced security clearance processing efficiency, achieving a rework rate below 5% through rigorous quality checks and streamlined workflows.
- Completed thorough reviews of 100+ status reports weekly, leveraging data analysis to ensure adherence to Federal Contract guidelines.
- Verified accuracy of fingerprint cards against applications, utilizing meticulous attention to detail to minimize errors in the clearance process.
- Orchestrated cross-functional meetings to address applicant concerns, improving communication channels and expediting document processing.
- Fostered collaborative communication with applicants via Microsoft Teams, elevating transparency and support throughout the clearance process.
- Analyzed applicant trends from weekly audits, driving continuous improvements and minimizing discrepancies in the clearance process.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
People Services Compliance Assistant
Nelnet
01.2019 - 03.2019
- Facilitated fingerprinting for clearance, ensuring compliance and security.
- Processed and dispatched clearance applications, maintaining daily efficiency.
- Compiled and shared timely reports with Federal Student Aid, enhancing communication.
- Orchestrated in person training sessions for over 40 individuals weekly, empowering them to navigate clearance processes effectively and confidently.
- Developed a comprehensive record-keeping system for applicant submissions, ensuring regulatory compliance and a 5% reduction on processing times.
- Coordinated with background investigators and Federal Student Aid to resolve applicant inquiries swiftly, enhancing interdepartmental communication and improving service delivery.
Administrative Assistant
Neville, Richards, and Wuller LLC
07.2018 - 12.2018
- Demonstrated strong organizational skills while managing administrative tasks, fostering a productive office environment.
- Executed thorough reviews of deposition documents, ensuring accuracy and reducing errors in trial preparations.
- Prepared and organized extensive medical records, aiding case efficiency.
- Enhanced data entry processes, ensuring accuracy across electronic and paper databases, resulting in measurable improvements in efficiency.
- Streamlined the filing system for over 1,000 closed cases, improving retrieval times and ensuring compliance with legal standards.
Education
Bachelor of Science - Criminology & Criminal Justice
University of Nebraska-Lincoln
Lincoln, NECommunications, Language and Culture Studies
Università Cattolica Del Sacro Cuore
Milano, LombardiaSkills
Security Clearance Management
Security Policies & Procedures
Compliance
Laws & Regulations Interpretation
Data Spreadsheet Maintenance
Written Communication
Problem Solving
Time Management
Customer Service
Recordkeeping and file management
Technical Skills
NBIS
eQIP
Workday
Service Now
Fingerprinting
Microsoft Office
Outlook
Adobe
One Drive
Vista
Security Clearance
Tier 2 - Present
Timeline
Federal Personnel Security Clearance Administrator
Nelnet
03.2019 - 04.2025
People Services Compliance Assistant
Nelnet
01.2019 - 03.2019
Administrative Assistant
Neville, Richards, and Wuller LLC
07.2018 - 12.2018
Bachelor of Science - Criminology & Criminal Justice
University of Nebraska-Lincoln
Communications, Language and Culture Studies
Università Cattolica Del Sacro Cuore
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