Brooke Taylor
West Grove,Pennsylvania
Summary
Proven leader and efficient problem-solver, adept in time management and computer skills, with a record of enhancing team performance at Saladworks. Excelled in customer service, significantly improving order accuracy and delivery speed at Walmart. Skilled in mentoring and training, focusing on achieving high-quality results through attention to detail and effective delegation.
Overview
7
7
years of professional experience
Work History
Shift Manager
Saladworks
West Grove, PA
01.2018 - 08.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Online Grocery Pickup Associate
Walmart
Kennett Square, PA
08.2021 - 02.2025
- Picked, sorted, and organized grocery orders for customers to ensure accurate and fast delivery.
- Assisted with packaging merchandise for home delivery.
- Provided backup support in stocking and maintaining inventory as needed.
- Worked efficiently in a fast-paced environment to meet high-demand order fulfillment.
Education
Avon Grove High School
West Grove, PASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Online Grocery Pickup Associate
Walmart
08.2021 - 02.2025
Shift Manager
Saladworks
01.2018 - 08.2021
Avon Grove High School