Brooke Terry
Massena,NY
2027
years of professional experience
Dedicated lifeguard with a strong focus on customer service, safety enforcement, and emergency response. Proven ability to maintain a secure environment while providing friendly support to patrons.
Work History
Office Assistant
- Developed filing systems to streamline document retrieval and storage processes.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Managed daily office operations, ensuring efficient workflow and organization.
Lifeguard
3 Years 2 Months- Enforced pool rules consistently to maintain a safe environment for patrons.
- Monitored river activities to ensure safety and adherence to guidelines.
- Responded swiftly to emergencies, performing rescues and administering first aid as needed.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
Marina Staff Member
1 Year 6 Months- Assisted in daily marina operations, ensuring smooth launch and retrieval of vessels.
- Maintained cleanliness and organization of dock areas, enhancing safety for customers and staff.
- Promoted excellent customer relations through courteous interactions both on-the-phone and face-to-face conversations.
Student Assistant Coach
4 Months- Assisted coaching staff in planning and executing practice sessions to enhance team performance.
- Monitored athlete progress, providing constructive feedback to improve techniques and performance consistency.
- Supported student-athletes in developing skills through one-on-one training and feedback.
- Offered suggestions on ways to improve gameplay.
- Provided individualized instruction for athletes, focusing on skill development and technique refinement.
Education
High School Diploma
- Awarded [ First Team All Northern - Lacrosse Senior Year, Hockey 8th Grade Year & MVP of the league, Soccer Freshman Year]
- Honor Roll [Senior 2024]
- Elected Captain of [Soccer, Hockey]
Skills
Data entry
Customer engagement
File organization
Organizing and categorizing
Verbal communication
Office organization
Customer service
Document management
Timeline
Lifeguard
06.2023 - 08.2026Read More
Student Assistant Coach
10.2022 - 02.2023Read More
Marina Staff Member
03.2022 - 09.2023Read More
Office Assistant
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Massena Central
High School Diploma
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