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Open to workDesired start date: 2 weeks notice
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Brooke Thomas
Vidalia ,GA
Work Preference
Summary
Dynamic and results-driven professional with extensive experience at Ruby Tuesday, excelling in customer service and team leadership. Proven ability to enhance guest experiences while managing high-volume environments. Skilled in multitasking and money handling, with a strong focus on training and staff development to drive operational success.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Ruby Tuesday
Vidalia, GA
12.2019 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Delivered accurate food and beverage orders in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on restaurant procedures and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Ruby Tuesday
05.2010 - Current
- Prepared and served alcoholic and non-alcoholic beverages in high-volume environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new bartenders on company procedures, cocktail preparation, and customer interaction.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Ruby Tuesday
Vidalia, GA
05.2010 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Delivered accurate food and beverage orders in a fast-paced environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on restaurant procedures and service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Toombs County High School
Lyons, GA 05.2010
Skills
Customer service
Money handling
Team leadership
Decision-making
Staff supervision
Employee scheduling
Multitasking and organization
Recruitment and hiring
Timeline
Assistant Manager
Ruby Tuesday
12.2019 - Current
Bartender
Ruby Tuesday
05.2010 - Current
Server
Ruby Tuesday
05.2010 - Current
High School Diploma -
Toombs County High School