Brooke Thompson
Salem,OH
Summary
I ensure a customer-focused environment with strong communication and multitasking skills, experienced in delivering high-quality dining experiences in fast-paced environments. Adept at taking accurate orders, providing menu recommendations, and ensuring timely food and beverage service while maintaining a friendly and welcoming demeanor. Known for reliability, attention to detail, and the ability to handle high-volume shifts efficiently. Committed to teamwork, cleanliness, and upholding service standards to enhance guest satisfaction and support overall restaurant success.
Overview
4
4
years of professional experience
Work History
Server
Salem Golf Club
05.2022 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in training new servers on menu offerings and service protocols.
- Developed strong relationships with regular patrons to enhance loyalty and satisfaction.
- Managed multiple tables efficiently, prioritizing tasks during peak hours.
- Accurately processed orders and payments using point-of-sale system.
- Resolved customer complaints promptly to maintain positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Salem Highschool
Salem Oh No Degree - Nursing
Kent State University
Salem Oh Skills
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
- Memory retention
Timeline
Server
Salem Golf Club
05.2022 - Current
High School Diploma -
Salem Highschool
No Degree - Nursing
Kent State University
1st place at 2025 kent salem reseaarch conference
A research project on healthcare in hunger as a weapon of war