Brooke Tucker
Panda Restaurant Group, Inc., Panda Express
PICKERINGTON,OH
3
years of professional experience
Reliable and adaptable restaurant leader with experience handling daily operations, inventory, and labor coverage. Recognized for clear communication, problem-solving, and steady support of team performance. Ready to contribute to smooth operations and a positive guest experience.
Work History
Assistant Manager
2 Years 8 Months- Supervised daily restaurant operations, ensuring consistent service, food quality, and store standards.
- Trained and coached team members on guest service, safety procedures, and operational expectations.
- Monitored cash handling, deposits, and register accuracy to support financial controls.
- Coordinated scheduling and labor coverage to maintain efficient staffing during peak periods.
- Managed inventory levels and product ordering to reduce shortages and support uninterrupted service.
- Enforced food safety, sanitation, and cleanliness standards throughout kitchen and dining areas.
- Resolved guest concerns promptly, improving satisfaction and protecting brand reputation.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Bachelor of Science - Psychology
Landmark Forum
Skills
Customer service
Customer relations
Inventory management
Workload management
Time management
Decision-making
Problem-solving
Team leadership
Task delegation
Schedule oversight
Multitasking Abilities
Organizational skills
Timeline
Assistant Manager
Panda Restaurant Group, Inc., Panda Express
02.2024 - CurrentRead More
The Ohio State University
Bachelor of Science from Psychology
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Landmark Worldwide
Landmark Forum
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