Brooke Welsh
El Cajon,CA
Summary
Dynamic and detail-oriented Medical Assistant with a proven track record at Dr. Barry S. Handler, adept in office administration and professional communication. Excelled in managing medical records and enhancing patient relations. Skilled in Microsoft Office and medical terminology, ensuring efficient data entry and scheduling. Demonstrates exceptional time management and ability to thrive in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Barry S. Handler
08.2022 - Current
- Performed medical records management, including filing, organizing, scanning documents and inputting patient's information.
- Answered telephone calls and emails to offer office information, answer questions, and direct calls or emails to staff.
- Scheduled appointments, registered patients, and follow up on referred patients.
Sales Associate
Michaels Arts And Crafts
03.2017 - 08.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Communication with customers professionally and proactively to provide product information and advice.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Associate of Science - Business Administration
Grossmont College
El Cajon, CA07.2024
Skills
- Creating Databases
- Office Administration
- Data Entry
- Microsoft Office
- Manage emails and phone calls
- Scheduling and Planning
- Professional Communication
- Time Management
- Medical terminology knowledge
Certification
- CMA - Certified Medical Assistant
- BLS - Basic Life Support
- Google Course - Ask Questions to Make Data-Driven Decisions
- Google Course - Foundations: Data, Data, Everywhere
- Google Course - Prepare Data for Exploration (In Progress)
Principles of Information Systems College Course
I took a college course on Principles of Information Systems where I learned the fundamentals of Word, Powerpoint, Excel and Access. In Excel, we learned to create formulas, charts, and graphs, and explored advanced features like pivot tables. I also studied Word and learned to create professional documents, use mail merge, table of contents, and footnotes. And in Access I built queries, import data, create tables, databases and reports, while in Powerpoint I learned how to create slideshows. It is a highly beneficial course that taught me useful skills that I apply in my personal and professional life.
Timeline
Medical Assistant
Dr. Barry S. Handler
08.2022 - Current
Sales Associate
Michaels Arts And Crafts
03.2017 - 08.2022
Associate of Science - Business Administration
Grossmont College
- CMA - Certified Medical Assistant
- BLS - Basic Life Support
- Google Course - Ask Questions to Make Data-Driven Decisions
- Google Course - Foundations: Data, Data, Everywhere
- Google Course - Prepare Data for Exploration (In Progress)
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