Brooke Wheeler
Covington,GA
Summary
Attentive, Reliable, and Customer oriented bartender and server with experience taking orders and interacting with customers in a high- volume and unpredictable restaurant environment.
Confident and proficient team player with excellent problem solving, decision making, and communication skills.
Energetic, determined, and innovative problem solver who brings critical thinking and multitasking skills to the table.
Overview
7
7
years of professional experience
Work History
Server
Longhorn Steakhouse
08.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Summit Chase Country Club
07.2017 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Helped management plan and serve bar menu exceeding customer expectations.
- Trained new employees on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
High School Diploma -
South Gwinnett High School
Snellville, GASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Menu Memorization
- Banquet Coordination
- Team Leadership
- Relationship Building
- Staff Training
Timeline
Server
Longhorn Steakhouse
08.2021 - Current
Bartender
Summit Chase Country Club
07.2017 - 06.2021
High School Diploma -
South Gwinnett High School
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