BROOKE WILLIAMS
Canyon,TX
Summary
Proven ability to build rapport and foster loyalty through effective communication and problem-solving. Passionate about continuous learning and committed to excellence in all tasks. Experienced in providing comprehensive animal care within clinical environments, utilizing strong skills in assisting with medical procedures and monitoring patient well-being. Knowledgeable in veterinary protocols and adept at ensuring client satisfaction through clear communication and high-quality care.
Overview
3
3
years of professional experience
Work History
Kennel Tech & Receptionist
Amarillo Fetch
Amarillo, Texas
05.2025 - Current
- Cleaned and sanitized kennels to maintain a healthy environment.
- Provided customer service by answering inquiries about pet care services.
- Collaborated with team members to ensure smooth daily operations.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Answered high-volume phone calls, coordinated appointments, and maintained excellent client relations.
Treatment Technician
Animal Medical Center
Amarillo, TX
04.2025 - Current
- Worked effectively in a fast-paced, high-stress environment while maintaining attention to detail and quality of care.
- Assisted with daily operations of the treatment facility, including administering medication, handling animals, and providing proper care and treatment.
- Administered medications according to physician's orders while closely monitoring side effects or reactions from patients.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
Sales Associate
Flatland Collective
Plainview, TX
05.2022 - 04.2025
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Developed and executed social media strategies to increase brand awareness and customer engagement.
Vet Tech
Animal Clinic of Plainview
Plainview, TX
05.2024 - 08.2024
- Worked flexible hours across night, weekend, and holiday shifts.
- Maintained clean and sanitary kennel areas, ensuring animals were properly fed, exercised, and monitored for health concerns.
- Assisted in reception duties, greeting clients, scheduling appointments, and handling phone inquiries.
- Assisted with surgical preparation, patient recovery, and post-operative monitoring.
- Gained hands-on experience in animal handling, restraint techniques, and basic medical care.
- Assisted veterinarians and technicians in dosing calculations, preparing vaccines, and monitoring patient responses.
Vet Tech Shadow
Central Plains Veterinary Clinic
Plainview, TX
05.2023 - 08.2023
- Observed and assisted veterinary technicians in daily tasks, including patient care and medical procedures.
- Assisted with cleaning and maintaining exam rooms, kennels, and surgical areas.
- Observed and assisted veterinary staff in the care and treatment of livestock.
- Worked efficiently in high-pressure situations, helping with critical injuries.
- Gained experience in proper handling techniques and procedures for both domestic animals and livestock.
Education
Associate of Science - Animal Science Pre-Vet, Minor in Chemistry
WTAMU
Canyon, TXSkills
- Problem-solving skills
- Teamwork and collaboration
- Outgoing personality
- Organized and adaptable
- Reliable and punctual
- Customer service
- Excellent people skills
- Money handling
- Passion for new skills
- Effective communicator
Timeline
Kennel Tech & Receptionist
Amarillo Fetch
05.2025 - Current
Treatment Technician
Animal Medical Center
04.2025 - Current
Vet Tech
Animal Clinic of Plainview
05.2024 - 08.2024
Vet Tech Shadow
Central Plains Veterinary Clinic
05.2023 - 08.2023
Sales Associate
Flatland Collective
05.2022 - 04.2025
Associate of Science - Animal Science Pre-Vet, Minor in Chemistry
WTAMU
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