Brooke Zavas
Goodview,VA
Summary
Dynamic and results-driven leader adept at navigating high-pressure environments with poise and strategic insight. Proven ability to maintain team cohesion and productivity in challenging situations while demonstrating exceptional multitasking skills. A detail-oriented approach ensures that both larger projects and finer tasks receive the necessary attention for successful outcomes. Committed to fostering a collaborative atmosphere that empowers team members to excel.
Overview
2
2
years of professional experience
Work History
Lead Host
Fork in The Alley
10.2025 - Current
- Addressed guest inquiries and resolved issues promptly to maintain positive atmosphere.
- Monitored dining area for cleanliness and organization, ensuring compliance with health standards.
- Gathered feedback from guests to identify areas for service improvement and implement changes.
- Managed guest seating arrangements to optimize flow and enhance dining experience.
Team Member/Baker's Assistant
Panera Bread
09.2025 - 10.2025
- Trained new team members on operational procedures, promoting a collaborative work environment and efficiency.
- Worked different stations to provide optimal coverage and meet production goals.
- Prepared and cooked menu items according to specifications and presentation standards.
- Maintained cleanliness and organization of kitchen and workstations throughout shifts.
Team Lead/Truck Driver
Blue Cow Ice Cream
05.2025 - 08.2025
- Recorded accurate sales information into point-of-sale system for tracking purposes.
- Demonstrated excellent customer service skills by greeting customers and providing knowledgeable answers about products.
- Provided assistance with special events such as catering services or fundraisers.
- Maintained cleanliness and organization of work area to meet health standards.
Equine Caretaker
Healing Strides of VA
08.2024 - 07.2025
- Ensured proper handling techniques were followed when working with horses in order to prevent injury or harm.
- Developed strong relationships with local veterinarians to coordinate medical needs for horses in care.
- Provided daily upkeep of stables, stalls, paddocks and other areas related to horse care.
Team Member
Panera Bread
10.2023 - 04.2024
- Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Performed opening and closing duties, including store cleaning and restocking.
- Collaborated with team members to enhance customer service experience during peak hours.
Education
High School Diploma -
Hidden Valley High School
Roanoke, VA05-2024
No Degree - Business
Virginia Western Community College
Roanoke, VA05-2028
Skills
- Leadership
- Cleaning and organization
- Adaptable and flexible
- Motivation and initiative
- Professional appearance
- Conflict resolution strategies
- Exceptional communication
- Team management
- Food safety compliance
- Task delegation
Timeline
Lead Host
Fork in The Alley
10.2025 - Current
Team Member/Baker's Assistant
Panera Bread
09.2025 - 10.2025
Team Lead/Truck Driver
Blue Cow Ice Cream
05.2025 - 08.2025
Equine Caretaker
Healing Strides of VA
08.2024 - 07.2025
Team Member
Panera Bread
10.2023 - 04.2024
High School Diploma -
Hidden Valley High School
No Degree - Business
Virginia Western Community College