Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Brookelyn Hanley

Manchester,New York

Summary

Fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Bartender

Nicole Minier
04.2024 - Current
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Correctional Officer

Ontario County Jail
11.2023 - 04.2024
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Food Service Worker and Cashier

Susan Raimondi
04.2023 - 07.2023
  • Managed multiple orders with no problem.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Promoted a positive work environment through effective communication with my colleagues and supervisors.

Server and Bartender

Paula Triplett
01.2023 - 04.2023
  • Served food and beverages.
  • Demonstrated strong multitasking skills by managing multiple tables at once with no issues, making sure customers were satisfied with the service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Bachelor of Science - Criminal Justice

SUNY Morrisville
Morrisville, NY
05-2022

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality

Timeline

Bartender

Nicole Minier
04.2024 - Current

Correctional Officer

Ontario County Jail
11.2023 - 04.2024

Food Service Worker and Cashier

Susan Raimondi
04.2023 - 07.2023

Server and Bartender

Paula Triplett
01.2023 - 04.2023

Bachelor of Science - Criminal Justice

SUNY Morrisville

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