Brooke(Z) Lytle
Orlando
Summary
Reliable Shift Leader with 4 years in the industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Experienced in team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
04.2021 - Current
- Monitored daily operations to ensure efficient workflow and productivity.
- Assisted team members in maintaining high safety standards during shifts.
- Conducted regular inventory checks to maintain stock levels and organization.
- Resolved minor conflicts among team members to promote a positive work environment.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Merchandise Associate
Universal Orlando
10.2023 - 07.2024
- Managed inventory replenishment to ensure product availability and optimal stock levels.
- Assisted customers with product inquiries, enhancing overall guest experience.
- Executed visual merchandising standards to create appealing product displays.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
Education
Bachelor of Arts - Culture, Environment, And Technology
Arizona State University
Tempe, AZSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Customer-oriented
Timeline
Merchandise Associate
Universal Orlando
10.2023 - 07.2024
Shift Supervisor
Starbucks
04.2021 - Current
Bachelor of Arts - Culture, Environment, And Technology
Arizona State University
Similar Profiles
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Hanna Valencia MartinezHanna Valencia Martinez
Barista and Cashier at StarbucksBarista and Cashier at Starbucks
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks
Aaliyah WrightAaliyah Wright
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Jessica VelascoJessica Velasco
Customer Service Representative III at MedtronicCustomer Service Representative III at Medtronic