Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooklym Marlow

MACOMB,MI

Summary

Energetically driven and results-oriented professional with notable experience. Excelled in guest engagement and inventory management, enhancing service quality and operational efficiency. Demonstrated strong work ethic and foreign language proficiency, significantly improving customer satisfaction and team support. Proven track record in prioritizing service and fostering positive experiences.

Overview

2
2
years of professional experience

Work History

Server

Noris restaurant
MACOMB, MI
07.2023 - Current

Server

Noris Resteraunt
MACOMB, MI
07.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Implemented feedback from customers to improve service quality and menu offerings.

Caregiver

Sunrise Senior Living
MACOMB, MI
11.2024 - 01.2025
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Banquet Server

Twin Lakes Golf And Country Club
Washington, MI
05.2024 - 07.2024
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Education

Associate of Science - General Studies

Macomb Community College
Warren, MI

Skills

  • Team member support
  • Memory retention
  • Service prioritization
  • Sales techniques
  • Foreign language proficiency
  • Strong work ethic
  • Positive and professional
  • Inventory management
  • Guest engagement
  • Professional appearance

Languages

Spanish
Professional

Timeline

Caregiver

Sunrise Senior Living
11.2024 - 01.2025

Banquet Server

Twin Lakes Golf And Country Club
05.2024 - 07.2024

Server

Noris restaurant
07.2023 - Current

Server

Noris Resteraunt
07.2023 - Current

Associate of Science - General Studies

Macomb Community College

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Brooklym Marlow