Brooklyn Bradford
Ashville,Alabama
Summary
Detail-oriented team player with ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position in cardiac care.
Overview
1
1
year of professional experience
Work History
Shift Manager
Greasy Cove General Store
06.2022 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
FOH Team Member
Chick-fil-A
12.2022 - 04.2023
- Maintained clean and organized work area, ensuring safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer experience by providing friendly and efficient service at front counter and drivethru.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Sales Associate
Farm Wife And CO
12.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Nursing
Jacksonville State University
Jacksonville, AL05.2026
Skills
- Customer Service
- Medical terminology knowledge
- Compassionate
- Professionalism and Ethics
- Anatomy and Physiology Knowledge
- Adaptable
Timeline
FOH Team Member
Chick-fil-A
12.2022 - 04.2023
Sales Associate
Farm Wife And CO
12.2022 - 03.2023
Shift Manager
Greasy Cove General Store
06.2022 - 08.2023
Bachelor of Science - Nursing
Jacksonville State University
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