Brooklyn Bruso

• Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Collaborated with inventory management teams to maintain optimal stock levels for popular items.

• Trained and mentored new team members on service protocols and operational procedures.
• Coordinated shift schedules to optimize staffing levels and enhance team performance.
• Implemented customer service initiatives, improving guest satisfaction scores significantly.
• Boosted overall sales with effective upselling techniques and exceptional product knowledge.

• Collaborated with team members to achieve monthly sales targets.
• Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maximized transaction speed while maintaining accuracy by prioritizing tasks based on urgency, ensuring timely completion of responsibilities.
• Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.

(Seasonal)

• Took orders, prepared meals, and collected payments.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• Assisted in training new crew members on operational procedures and customer service excellence.