Brooklyn Callaghan
West Chester,PA
Summary
Motivated and adaptable professional with experience in customer service, administrative support, and childcare. Skilled in managing front-desk operations, coordinating schedules, and delivering high-quality service in fast-paced environments. Strong interpersonal communicator with a proven ability to multitask, resolve issues efficiently, and maintain a positive, professional demeanor.
Overview
5
5
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Server
Sedona Taphouse
West Chester, PA
10.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved customer complaints professionally to maintain satisfaction levels.
Receptionist
Sharkeys Cuts for Kids
West Chester, PA
06.2022 - 06.2023
- Greeted clients and ensured a welcoming environment for children and families.
- Managed appointment scheduling using salon management software efficiently.
- Assisted stylists by preparing workstations and maintaining cleanliness.
Childcare associate
ACAC
West Chester, Pa
06.2020 - 04.2023
- Supervised children in daily activities and ensured a safe environment.
- Planned engaging educational activities aligned with developmental goals.
- Communicated effectively with parents regarding children's progress and needs.
Education
West Chester East, Highshool
West Chester, PaSkills
- Customer service
- Point of sale
- Time management
- Scheduling appointments
- Team collaboration
- Cleanliness maintenance
- Effective communication
- Crisis management
- Educational planning
Certification
- CPR Certified
References
References available upon request.
Timeline
Server
Sedona Taphouse
10.2023 - Current
Receptionist
Sharkeys Cuts for Kids
06.2022 - 06.2023
Childcare associate
ACAC
06.2020 - 04.2023
West Chester East, Highshool