Brooklyn Cantrell
Loris,SC
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Assistant Manager
Dominos Pizza Inc.
10.2021 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Partnered with managers to identify and capitalize on sales trends and brand initiatives.
- Managed budgets effectively, controlling costs while still maintaining quality standards.
- Oversaw inventory management to minimize stock shortages and optimize turnover rates.
- Ensured compliance with company policies, federal regulations, and industry best practices.
- Resolved escalated customer issues promptly, restoring trust in the brand and preventing potential loss of business.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Restaurant general manager
Pizza Hut
09.2018 - 12.2020
- I oversee all of restaurant operations including forecasting sales, promote sales growth, and monitoring inventory. Ordering truck per budget, controlling labor per budget, and following all brand standards. Hiring and retaining staff as well as completing weekly work schedules. Food safety is always number 1 and training staff to operate safely at all times is a top priority. Also food prep, customer service, cleaning, cash handling are all included as part of my position as well.
Assistant Manager of Operations
Little Caesars
08.2016 - 08.2018
- Opening/ closing of store
- Basic operations of store
- Ordering truck
- Ordering pepsi
- Making sure policies and procedures are followed.
- Scheduling
Assistant Manager
Dollar Tree
04.2013 - 05.2016
- Opening/ closing store
- Order/ unload truck
- Basic operations of store
- Supervise employees
- Stock shelves
- Enter in damaged product
- Set up seasonal shelves
Crew Member
Wendy's (Saren Restaurants, Inc.)
05.2012 - 09.2012
- Cash handling
- Take orders
- Work back line making food
- Close store
Education
High school or equivalent - Basics
Johnson Central High School
Paintsville, KY05.2012
Skills
- Cash handling( 8 years), customer service( 8 years), Scheduling(2 years), Inventory management(6 years) employee supervision(6years)Coaching(6years)Customer care/ support(6years) (8 years), Fast Food
Certification
- ServSafe
- May 2019 to May 2024
- Certification of food handling and training
- Driver's License
Timeline
Lead Assistant Manager
Dominos Pizza Inc.
10.2021 - Current
Restaurant general manager
Pizza Hut
09.2018 - 12.2020
Assistant Manager of Operations
Little Caesars
08.2016 - 08.2018
Assistant Manager
Dollar Tree
04.2013 - 05.2016
Crew Member
Wendy's (Saren Restaurants, Inc.)
05.2012 - 09.2012
High school or equivalent - Basics
Johnson Central High School