Brooklyn CASTRO
Redding,CA
Summary
Dedicated Cashier Team Lead with proven skills in customer service, team training, and problem-solving. Successfully implemented promotional initiatives and developed employee improvement strategies, ensuring efficient operations and high customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
DJ's Smashburgers
Redding, California
12.2025 - Current
- Managed cashier team to ensure efficient customer service at busy restaurant.
- Trained new cashiers on register operations and customer interaction techniques.
- Assisted in maintaining accurate cash drawer balance during shifts.
- Collaborated with management to implement new promotional initiatives effectively.
- Ensured compliance with health and safety regulations throughout the restaurant environment.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Developed strong working relationships with team members to foster collaboration.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Cashier
Spirit Halloween LLC
Redding, California
08.2025 - 11.2025
- Maintained accurate cash register and ensured proper cash handling procedures.
- Assisted customers by providing product information and answering inquiries.
- Organized merchandise displays to enhance store layout and customer experience.
- Provided excellent customer service to promote a positive shopping environment.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Issued receipts, refunds, credits or change due to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Server Assistant
View 202
Redding, California
06.2024 - 08.2025
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Supported servers by delivering food and beverages to tables promptly.
- Provided excellent customer service by addressing guest inquiries and requests.
- Assisted in maintaining cleanliness of dining area and utensils throughout shifts.
- Stocked supplies and organized items in storage areas for easy access.
Education
High School Diploma -
Enterprise High School
Redding, CA06-2027
Skills
- Point of sale
- Cash handling
- Customer service
- Product promotion
- Staff onboarding
- Team collaboration
- Conflict resolution
Certification
- Food Handler Certificate
Timeline
Cashier Team Lead
DJ's Smashburgers
12.2025 - Current
Cashier
Spirit Halloween LLC
08.2025 - 11.2025
Server Assistant
View 202
06.2024 - 08.2025
High School Diploma -
Enterprise High School