Brooklyn Davis
Winchester,VA
Summary
Dedicated and confident student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding communication skills. Successfully works as part of team to reach personal and business goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
West Oaks Farm Market
Winchester , VA
05.2022 - Current
- Answered inbound calls, chats and emails to facilitate customer service.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Customer Service Representative
Clearbrook Feed & Supply
Clear Brook, VA
08.2021 - 08.2022
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Excelled in exceeding daily credit card application goals.
Education
Undergraduate - Animal And Poultry Sciences And Agribusiness
Virginia Tech
Blacksburg, VA05-2027
High School Diploma -
James Wood High School
Winchester, VA06-2023
Skills
- Complaint Resolution
- Data Entry
- Inbound and Outbound Calling
- Paperwork Processing
- Follow-Up Skills
- Adaptive Team Player
- Courteous Demeanor
- Account Management
Accomplishments
- President of Virginia Junior Angus Association
- Represented Virginia at Angus Junior Nationals as a delegate
Timeline
Customer Service Representative
West Oaks Farm Market
05.2022 - Current
Customer Service Representative
Clearbrook Feed & Supply
08.2021 - 08.2022
Undergraduate - Animal And Poultry Sciences And Agribusiness
Virginia Tech
High School Diploma -
James Wood High School
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