Brooklyn Dotson
Phillipsburg ,OH
Summary
Compassionate Direct Support Professional with expertise in behavior redirection and conflict resolution. Proven ability to implement individualized care plans that enhance client independence and quality of life.
Overview
2
2
years of professional experience
Work History
Direct Support Professional
Rachel and Friends
Miamisburg, OH
01.2026 - Current
- Implemented individualized care plans to support clients' unique needs and goals.
- Monitored client behavior and progress, reporting changes to supervisors promptly.
- Collaborated with team members to enhance service delivery and client satisfaction.
- Fostered positive relationships with clients, encouraging social interaction and engagement.
- Ensured cleanliness and safety in patient environment by adhering to hygiene protocols.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Starbucks Barista
Starbucks
Corbin, KY
03.2025 - 07.2025
- Delivered exceptional customer service by engaging with customers and providing personalized beverage recommendations.
- Operated espresso machines and brewing equipment to prepare high-quality beverages consistently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Trained new team members on operational procedures, enhancing team efficiency and service quality.
- Collaborated with team members to streamline order processing during peak hours, improving overall workflow.
Sales Associate
Annie's Frugal Finery
Whitesburg, KY
07.2024 - 10.2024
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Maintained organized merchandise displays to optimize visual appeal and accessibility.
- Addressed customer concerns promptly, resolving issues to foster positive relationships.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Arts - Human Services And Counseling
Lindsey Wilson University
Columbia, KY08.2026
High School Diploma -
Letcher County Central
Whitesburg, KY05.2020
Skills
- Client support
- Emergency response
- Disability awareness
- Behavior management
- Positive reinforcement
- Client advocacy
- Behavior management
- First aid and safety
- Safety compliance
- Time management
- Conflict resolution
- Nutritional planning
Accomplishments
Helping an individual work towards goals in their ISP.
Timeline
Direct Support Professional
Rachel and Friends
01.2026 - Current
Starbucks Barista
Starbucks
03.2025 - 07.2025
Sales Associate
Annie's Frugal Finery
07.2024 - 10.2024
Bachelor of Arts - Human Services And Counseling
Lindsey Wilson University
High School Diploma -
Letcher County Central