Brooklyn Drayton
Toledo,OH
Summary
- Compassionate Medical Assistant with experience at the University of Toledo Medical Center, skilled in patient-focused care. Proven ability to enhance patient satisfaction through effective communication and meticulous documentation. Committed to maintaining HIPAA compliance and fostering trust, ensuring a safe and welcoming environment for all patients.
- Reliable Medical Support professional with 2 years of experience in a clinical environment. Expertly assist with office operations and physician support by gathering patient information, obtaining vital signs and effectively scheduling patients. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
University of Toledo Medical Center
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Medical Assistant
ProMedica
09.2023 - 12.2024
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Education
Medical Assistant Certifcate - Medical Assistant
Ross Medical Education Center
Sylvania, OH04-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Patient-focused care
- Electronic health records
- Procedure assistance
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
University of Toledo Medical Center
07.2024 - Current
Medical Assistant
ProMedica
09.2023 - 12.2024
Medical Assistant Certifcate - Medical Assistant
Ross Medical Education Center
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