Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooklyn Gabriel

Lawton

Summary

Dynamic customer service professional with a strong work ethic, honed at FedEx, where I enhanced customer satisfaction and resolved escalated complaints effectively. As a Camp Counselor at YMCA, I demonstrated leadership and patience, fostering a supportive environment while ensuring camper safety. Committed to delivering exceptional service and building lasting relationships.

Overview

4
4
years of professional experience

Work History

CSA

FedEx
08.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Maintained a clean and organized store environment for optimal customer experience.
  • Resolved escalated customer complaints professionally and efficiently, restoring client confidence in the brand.
  • Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.

Camp Counselor

YMCA
07.2021 - 05.2023
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.

Education

High School Diploma -

Macarthur High School
Lawton, OK
05-2023

No Degree - Elementary Education

Cameron University
Lawton, OK
05-2027

Skills

  • Goal oriented
  • Strong work ethic
  • Patience and tolerance
  • Customer service

Timeline

CSA

FedEx
08.2023 - Current

Camp Counselor

YMCA
07.2021 - 05.2023

High School Diploma -

Macarthur High School

No Degree - Elementary Education

Cameron University

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