Brooklyn Hale
San Tan Valley,AZ
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Direct Bill Processor
NFP
01.2024 - 05.2026
- Streamlined data processing workflows to enhance operational efficiency.
- Managed document preparation and quality control for timely project delivery.
- Developed training materials to onboard new team members effectively.
- Collaborated with cross-functional teams to resolve processing issues.
Physical Therapist Technician
Elite Physical Therapy
08.2023 - 01.2024
- Assisted therapists in developing and implementing patient treatment plans.
- Monitored patient progress and documented changes in therapy sessions.
- Prepared treatment areas and maintained equipment for optimal functionality.
- Educated patients on exercises and self-care techniques to enhance recovery.
Medical Assistant
Desert Shores Pediatrics
01.2023 - 06.2023
- Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements; Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
- Assists providers with exams and minor in-office procedures including taking patients’ blood pressure, documenting heart rate and pulse, taking temperature, giving vaccines, as well as performing ear irrigation and EKG’s.
- Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
- Develops and maintains effective communication mechanism with all external and internal customers.
Front Office Administrator
Desert Shores Pediatrics
12.2022 - 06.2023
- Communicates with and educates patients, schedules appointments and performs all necessary clerical duties to ensure office efficiency
- Collects all personal, medical, and insurance information to provide accurate verification of eligibility and benefits
- Assists patients in completing medical forms and collecting fees as per insurance protocol
- Works with the billing department to maintain and update patient accounts, assists in the management of accounts receivable
Medical Assistant
Gateway Family Medicine
05.2021 - 12.2022
- Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements; Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
- Assists providers with exams and minor in-office procedures including taking patients’ blood pressure, documenting heart rate and pulse, taking temperature, giving vaccines, as well as performing ear irrigation and EKG’s.
- Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit.
Medical Assistant
AFC Physical Medicine & Chiropractic Centers
01.2020 - 03.2020
- Carries out both clinical and administrative duties in office for smooth flow of operations towards the achievement of organizational goals.
- Assists the chiropractor during chiropractic treatments such as spinal adjustments, electric stimulation, massage, and ultrasound procedures.
- Educate patients on treatment procedures and insurance information requirements and limitations
Education
Certification - Medical Assisting
East Valley Institute of Technology
Mesa, AZ01.2021
High School Diploma - undefined
Benjamin Franklin High School
Queen Creek, AZ01.2021
Skills
- Strong interpersonal and intrapersonal communication skills, speaks and listens effectively
- Proactive thinker with the ability to multi-task in a fast-paced, high energy environment
- Team-oriented attitude, able to maintain a positive work environment
- Self motivated worker able to make decisions using independent and sound judgement
Certification
- Certified Clinical Medical Assistant (CCMA)
- CPR Certified
Timeline
Direct Bill Processor
NFP
01.2024 - 05.2026
Physical Therapist Technician
Elite Physical Therapy
08.2023 - 01.2024
Medical Assistant
Desert Shores Pediatrics
01.2023 - 06.2023
Front Office Administrator
Desert Shores Pediatrics
12.2022 - 06.2023
Medical Assistant
Gateway Family Medicine
05.2021 - 12.2022
Medical Assistant
AFC Physical Medicine & Chiropractic Centers
01.2020 - 03.2020
High School Diploma - undefined
Benjamin Franklin High School
Certification - Medical Assisting
East Valley Institute of Technology