Brooklyn Hartley
Springville,Utah
Summary
Compassionate professional versed in diagnoses, prognoses, and treatment planning. Works under vet direction to provide emergency and routine care. Expertise includes but are not limited to surgical support and post-surgical care, Venipuncture on exotic species. and dental procedures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Veterinary Hospital Manager
A Caring Vet
Lindon, Utah
01.2019 - 07.2024
- Scheduling staff and doctors.
- Hiring new technicians.
- Ordering hospital supplies.
- Customer relations.
- Helping with team on the floor with patients.
- Conducted regular reviews of employee performance to ensure quality standards were met.
- Assisted in training new staff members on hospital protocols and procedures.
- Developed policies and procedures to ensure efficient workflow in the hospital.
- Coordinated with veterinarians, technicians, and other medical personnel to provide quality care for patients.
- Maintained accurate records of patient treatments and medications administered.
Lead Veterinary Technician
A Caring vet
Lindon, UT
11.2015 - 01.2019
- Monitored patient health, including vitals and post-operative care.
- Communicated effectively with clients regarding their pet's condition and recommended treatment plans.
- Assisted veterinarians in performing medical procedures, such as administering vaccinations and drawing blood.
- Performed laboratory testing such as fecal analysis, urinalysis, cytology, hematology, serology, biochemistry testing.
- Provided first aid treatments for minor injuries or illnesses until a veterinarian was available.
Veterinary Technician
Animal Medical Services
Orem, Utah
03.2014 - 01.2016
- Conducted regular inspections of kennel areas to ensure cleanliness standards were met.
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Monitored food intake levels of hospitalized patients ensuring they received adequate nutrition while under care.
- Dispensed prescription medications upon request from veterinarians.
Cashier and Candy Maker
Rocky Mountain Chocolate Factory Inc.
Provo, Utah
05.2013 - 02.2015
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register to receive payment by cash, check, and credit card.
- Created batches of handmade candies, such as fudge, dipped treats, caramel apples, and caramels.
Education
Timpview High School
Provo, UT01-2015
Skills
- Human Resources
- Personnel Management
- Complaint resolution
- Customer Service
- Hard working and self motivated
Certification
- Mammal and avian CPR certified
Timeline
Veterinary Hospital Manager
A Caring Vet
01.2019 - 07.2024
Lead Veterinary Technician
A Caring vet
11.2015 - 01.2019
Veterinary Technician
Animal Medical Services
03.2014 - 01.2016
Cashier and Candy Maker
Rocky Mountain Chocolate Factory Inc.
05.2013 - 02.2015
Timpview High School
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