Professional Summary
Overview
Work History
Education
Skills
Timeline

Brooklyn Hensel

Stateside Live
Williamstown,NJ
4
years of professional experience

Motivated and detail-oriented Biology student pursuing a career in dental hygiene, with a strong interest in gaining hands-on experience in the dental field. Eager to begin a career as a Dental Receptionist, where I can apply my excellent communication, organization, and customer service skills while learning the daily operations of a dental practice. Quick to learn, dependable, and passionate about providing a welcoming experience for patients while building a strong foundation for a future career in dental hygiene.

Work History

Hostess

8 Months
Stateside Live | 12.2025 - Current
  • Greeted and welcomed guests, ensuring positive first impressions.
  • Managed reservations and seating arrangements to optimize flow.
  • Assisted with menu explanations and answered guest inquiries effectively.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Medical Billing Receptionist

1 Year 2 Months
DRD Medical Solutions | 10.2024 - 12.2025
  • Handled multi-line phone system, directing calls to appropriate departments promptly.
  • Provided exceptional customer service, addressing inquiries and resolving issues effectively.
  • Verified patient insurance information to ensure coverage and reduce claim denials.
  • Maintained comprehensive records of patient accounts and billing transactions.

Hostess

2 Years
The Village Pub | 10.2022 - 10.2024
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored dining area for cleanliness, addressing issues promptly.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Associate of Science - Biology

Rowan College At Gloucester County | Sewell, NJ | 05-2027

Skills

Customer service
Phone etiquette
Effective multitasking
Time management
Organization skills
Organizational skills
Data entry
Team collaboration
Adaptability
Self-motivation

Timeline

Hostess

Stateside Live
12.2025 - CurrentRead More

Medical Billing Receptionist

DRD Medical Solutions
10.2024 - 12.2025Read More

Hostess

The Village Pub
10.2022 - 10.2024Read More

Rowan College At Gloucester County

Associate of Science from Biology
Read More
Brooklyn Hensel