Brooklyn Hicks
Saltville,VA
Summary
Dynamic professional with a proven track record at Pizza Plus Inc, enhancing service quality through effective employee training and streamlined inventory management. Skilled in customer service and order taking, I successfully implemented cost-control measures, reducing operational expenses and fostering a collaborative team environment. Committed to delivering exceptional dining experiences.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Iron Skillet Restaurant
06.2013 - 11.2019
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately took and processed food and beverage orders using POS systems.
- Assisted in maintaining cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
Manager
Pizza Plus Inc
05.2011 - 11.2011
- Streamlined inventory management processes to enhance supply chain efficiency.
- Developed employee training programs to improve service quality and reduce turnover.
- Implemented cost-control measures, resulting in reduced operational expenses.
- Led team meetings to align goals and foster a collaborative work environment.
Education
Northwood High School
Saltville, VASkills
- Customer service
- Order taking
- Cleanliness
- Service quality
Timeline
Restaurant Waiter
Iron Skillet Restaurant
06.2013 - 11.2019
Manager
Pizza Plus Inc
05.2011 - 11.2011
Northwood High School