Brooklyn Lanz
Sterling
Summary
Organized and responsible worker with a solid background in customer service. Proven ability to manage multiple tasks effectively while ensuring accuracy and efficiency. Eager to leverage skills to support a dynamic team environment.
Overview
3
3
years of professional experience
Work History
Server Assistant & To-Go Server
Longhorn Steakhouse
Wooster, OH
03.2025 - Current
- Assisted in maintaining cleanliness and organization of dining area, ensuring a welcoming environment.
- Trained new team members on procedures and standards of the job
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables, loaded and unloaded trays.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Currently being trained for To-Go Serving.
Pre-Packing Fundraising Orders
Stoller Fundraising
Creston, OH
08.2025 - Current
- Worked effectively in fast-paced environments.
- Worked flexible hours whenever needed throughout the week.
- Packed frozen items and baked goods into boxes, secured boxes, and carried them to shipment area.
- Organized and detail-oriented.
- Double-checked orders and fixed any mistakes.
- Counted, organized, and maintained large numbers of items and order sheets.
Ice Cream Server & Maker
OrrValley Creamery
Orrville, OH
04.2024 - 11.2025
- Provided exceptional customer service by accurately taking orders and ensuring satisfaction.
- Maintained cleanliness of serving area, adhering to health and safety protocols consistently.
- Managed cash register transactions efficiently, ensuring accurate handling of payments and receipts.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Used ice cream scoops, blenders, and variety of appliances for creating ice cream desserts and hot food.
Ice Cream Server & Maker
Skoops Ice Cream
Seville, OH
06.2023 - 02.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
Education
High School Diploma -
Norwayne High School
Creston05.2026
CCP Classes & Possible Dental Hygiene Program -
Stark State College
Canton, OHCCP Classes -
North Central State College
Mansfield, OHSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Dependable and responsible
- Computer skills
- Organizational skills
Affiliations
- National Honor Society
- Fellowship of Christian Students Participant & Leader
- Student Council
- Teen Institute
- Prom Committee
- 4 Years Volleyball
- 2 Years Travel Volleyball
Timeline
Pre-Packing Fundraising Orders
Stoller Fundraising
08.2025 - Current
Server Assistant & To-Go Server
Longhorn Steakhouse
03.2025 - Current
Ice Cream Server & Maker
OrrValley Creamery
04.2024 - 11.2025
Ice Cream Server & Maker
Skoops Ice Cream
06.2023 - 02.2024
High School Diploma -
Norwayne High School
CCP Classes & Possible Dental Hygiene Program -
Stark State College
CCP Classes -
North Central State College