Summary
Overview
Work History
Education
Skills
Timeline
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Brooklyn Mendoza

Loudon,TN

Summary

Dynamic and adaptable, I excelled at Cracker Barrel by mastering multitasking and ensuring high-quality customer service, leading to swift problem resolution and positive customer relationships. Experinced in patient advocacy and critical thinking, I significantly contributed to team efficiency and training, embodying exceptional customer care and operational excellence.

Overview

1
1
year of professional experience

Work History

Sever

Cracker Barrel
09.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

In Progress - Practical Nursing

Tennessee College of Applied Technology
Knoxville, TN
08-2025

High School Diploma -

Sultana High School
Hesperia, CA
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Customer service
  • Emotional support
  • Problem-solving
  • Critical thinking
  • Patient advocacy
  • Flexibility and adaptability
  • Active listening
  • Geriatric care
  • Bedside manner
  • Patient-focused care
  • Maintaining privacy
  • Adaptable
  • Patient assessments

Timeline

Sever

Cracker Barrel
09.2023 - Current

In Progress - Practical Nursing

Tennessee College of Applied Technology

High School Diploma -

Sultana High School

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Brooklyn Mendoza