Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Brooklyn Mitchell

Highland,IN

Summary

Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Brings reliability combined with focus on customer satisfaction and teamwork.

Overview

3
3
years of professional experience

Work History

Starbucks Barista

Target
Munster, IN
12.2023 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Crew Member

Chipotle
Munster, IN
02.2023 - 04.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.

Crew Trainer

McDonald's
Highland, IN
10.2021 - 01.2023
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

High School Diploma -

Highland High School
9135 Erie St. Highland, IN
06-2024

Some College (No Degree) - Dental Assisting

St. John Dental Assistant School
9270 Wicker Ave. St John, IN

Skills

  • Continuous Improvement
  • Team Leadership
  • Policies and Procedures
  • Workplace Safety
  • Training Tools and Resources
  • Customer Service

Affiliations

  • Painting/Arts and Crafts
  • Journaling
  • Reading
  • Walking

Timeline

Starbucks Barista

Target
12.2023 - Current

Crew Member

Chipotle
02.2023 - 04.2023

Crew Trainer

McDonald's
10.2021 - 01.2023

High School Diploma -

Highland High School

Some College (No Degree) - Dental Assisting

St. John Dental Assistant School

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Brooklyn Mitchell