Summary
Overview
Work History
Education
Skills
Timeline
Generic

BROOKLYN RIDER

Fort Worth,TX

Summary

High energy, customer oriented, and willing to work hard to learn new skills. Extensive experience in cash handling and customer service. Great at multitasking and working under pressure. Reliable, hardworking, and well rounded. Motivated by satisfying the needs of customers.

Overview

6
6
years of professional experience

Work History

Associate Banker

Chase Bank
Grand Prairie, TX
06.2023 - Current
  • Process monetary transactions for customers including but not limited to deposits, withdrawals, wires, check cashing
  • Provide customers with a personable and friendly experience
  • Work with relationship bankers in order to help clients with all of their banking needs
  • Assist customers with online banking features.
  • Provided customer service by attending to their inquiries and requests for information.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Assisted customers with account opening and maintenance.
  • Established strong relationships with customers to increase customer loyalty.

Mortgage Loan Processor

Ennis State Bank
Ennis, TX
12.2021 - 06.2023
  • Facilitated essential loan documentation and application of fees in a timely manner
  • Expedited mortgage processes through Calyx Point software
  • Performed all necessary verifications such as verification of employment, SSA verifications, OFAC runs, ordering undisclosed debt notifications, etc
  • Collaborated with title companies & SettlementOne to order and acquire products pertaining to each loan.

Bartender/Server

Daiquiris at the Palace
06.2022 - 11.2022
  • Served as point-of-contact for customers and coordinated with kitchen staff to fulfill orders and provide support as needed
  • Operated restaurant equipment and produced food and beverage items according to Food Handler and TABC quality and safety standards
  • Provided consistent customer service in a high-paced work environment
  • Maintained a clean, fully stocked work environment by picking up trash, sweeping, mopping, wiping counters, stocking cups, containers, sauces, drinks, drink mixes etc
  • Coordinated and with dual-control implemented closing routines every weekend

Teller

Ennis State Bank
Ennis, TX
05.2019 - 10.2021
  • Processed transactions with both speed and accuracy while maintaining a warm and professional relationship with customers
  • Balanced and gained expertise in various roles to accommodate customer needs, including processing loan transactions, operating the switch board, and overseeing the customer service desk
  • Maintained consistent customer confidentiality while navigating complex financial situations and dealing with sensitive documents.

Cashier

Braum's
12.2017 - 05.2019
  • Ensured positive customer experience by taking and fulfilling orders in multiple areas of the store and consistently providing hospitality and assistance to all customers
  • Accommodated customer requests in drive-through area while simultaneously performing food handling tasks, such as preparing drinks and ice cream products
  • Upheld health and safety standards and fostered a more efficient work environment through consistent cleaning and stocking procedures.

Education

Ennis High School
06.2020

Skills

  • Outgoing and Friendly
  • Goal Oriented
  • Money Handling
  • Cash counting
  • Financial Transactions
  • Initiative and Self-Motivation
  • Strong Work Ethic
  • Effective problem solving
  • Customer Service
  • Attention to Detail
  • Cash Register Operation
  • Flexible Schedule
  • Food handling standards
  • Working Quickly
  • Quick Learner
  • Fast-Paced Environment
  • Productivity and Efficiency

Timeline

Associate Banker

Chase Bank
06.2023 - Current

Bartender/Server

Daiquiris at the Palace
06.2022 - 11.2022

Mortgage Loan Processor

Ennis State Bank
12.2021 - 06.2023

Teller

Ennis State Bank
05.2019 - 10.2021

Cashier

Braum's
12.2017 - 05.2019

Ennis High School

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