Brooklyn Stark
Fortcollins,CO
Summary
Provided exceptional service through eight years of experience in the industry. Managed various situations with confidence and adaptability. Supported team members by sharing knowledge and expertise. Accomplished growth within the industries and motivated to pursue further development. Demonstrated high dedication to work and contributed positively as a team member.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Assistant General Manager
Wendy’s
Windsor, CO
10.2020 - Current
- Assisted in managing store inventory to prioritize items based on immediate usage and future needs. Supported inventory tracking to identify necessary stock for upcoming demands.
- Coordinated multiple customer orders concurrently to enhance service efficiency.
- Administered various point-of-sale systems to optimize transactions.
- Facilitated training programs for new hires to ensure operational readiness.
- Directed employee scheduling and shift management to maintain productivity.
- Possessed authority to open or close the store as necessary.
- Oversaw cash handling and deposit processes to ensure accuracy.
- Developed staff schedules and ensured adequate coverage during shifts.
- Organized and streamlined ordering processes for truck deliveries.
- Maintained and repaired equipment to ensure operational effectiveness.
Hostess and waitress
Rojitos Mexican Cantina
Severance, CO
08.2018 - 01.2020
- Oversaw reservation and appointment processes.
- Directed call handling and order fulfillment operations.
- Facilitated memorization and multitasking across diverse situations.
- Delivered efficient customer service solutions.
- Achieved high levels of customer satisfaction.
- Fostered friendly communication with customers.
- Prioritized organization and cleanliness standards.
Education
Business Degree - undefined
Front Range Community College
Fort Collins, CO05.2026
Highschool Diploma - undefined
Goal Academy High School
Windsor, CO05.2021
Skills
Cultivated effective communication strategies to foster collaboration among teams
Led teams towards achieving operational excellence and strategic objectives
Leveraged operational expertise to optimize processes and drive efficiency
Championed customer service excellence to enhance client relationships
Navigated complex problems with innovative solutions and strategic thinking
Demonstrated adaptability in dynamic environments to address challenges
Established a reputation for reliability and dependability in all responsibilities
Certification
- Team Trainer; Crew Leader
- Open/Close Manager
- Assistant General Manager
- Scheduler
- Inventory Specialist
- Equipment Specialist
Timeline
Assistant General Manager
Wendy’s
10.2020 - Current
Hostess and waitress
Rojitos Mexican Cantina
08.2018 - 01.2020
Highschool Diploma - undefined
Goal Academy High School
Business Degree - undefined
Front Range Community College