Brooklyn Woughter
Spring Arbor
Summary
High- energy and effective worker. Excels in providing service and guaranteeing satisfaction when handling difficult situations. Demonstrated success in collaborating with others to ensure an effective and efficient work environment for all. Calm and level headed in all situations offering work experiences that would be beneficial to any business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Hostess
Sagano Clarkston
01.2022 - 01.2025
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
- Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
- Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
Physical Therapy Aide
Advanced Physical Therapy & Rehab
08.2023 - 04.2024
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
Education
High School Diploma -
Davison High School
Davison, MI06-2024
Skills
- Guest service
- Strong leadership
- Interactive communication skills
- Effective multitasking
- Detail-oriented
- Complaint handling
- Positive and professional
- Hospitality and accommodation
Accomplishments
My senior year I was the president of our club, Be the Match. A foundation striving to help patients with matching with a bone marrow transplants. My duties included creating, planning, and organizing events, fundraisers, and ensuring efficiency in all of our events.
Additionally, I was the captain of my high school bowling team, demonstrating leadership and support to the team.
Certification
- First Aid Certification - American Red Cross.
- OSHA
Timeline
Physical Therapy Aide
Advanced Physical Therapy & Rehab
08.2023 - 04.2024
Head Hostess
Sagano Clarkston
01.2022 - 01.2025
High School Diploma -
Davison High School
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