Hi, I’m
Brooklynn Conn
Oak Creek,WI
Summary
Dynamic BDC Service Representative at Amato Hyundai of Glendale, adept at enhancing customer satisfaction through effective communication and conflict resolution. Streamlined appointment scheduling, resulting in increased service appointments. Skilled in organizational tasks and interdepartmental collaboration, driving promotional initiatives that boosted awareness of dealership services.
Overview
1
year of professional experience
Work History
Amato Hyundai of Glendale
BDC Service Representative
02.2024 - Current
Job overview
- Streamlined appointment scheduling for improved time management and increased service appointments.
- Facilitated efficient communication across sales, finance, parts, and service departments.
- Enhanced customer satisfaction by efficiently addressing and resolving service inquiries.
- Assisted in creating promotional materials, driving awareness and interest in dealership services.
Education
South Milwaukee High SchoolSouth Milwaukee, WI
High School Diploma from N/A
06.2023
Skills
- Appointment scheduling
- Customer service
- Time management
- Effective communication
- Conflict resolution
- Call center experience
- Follow-up procedures
- Appointment setting
- Organizational skills
- Interdepartmental communication
Timeline
BDC Service Representative
Amato Hyundai of Glendale
02.2024 - Current
South Milwaukee High School
High School Diploma from N/A
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