Brooklynn Cooke
Goodyear,AZ
Summary
Dedicated, reliable, and experienced server with a strong background in fast paced restaurant environments. Seeking a long term position where i can utilize my customer service, communication, and team-work skills while continuing to grow professionally.
Overview
6
6
years of professional experience
Work History
Server
Chilis Resturant
04.2026 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences, enhancing the overall dining experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Handled customer inquiries and resolved issues promptly.
- Processed payments accurately using a point-of-sale system.
Server
Chilis Resturant
03.2025 - 04.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary preferences, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area.
- Handled customer inquiries and resolved issues promptly, maintaining high satisfaction levels.
- Processed payments accurately using point-of-sale system.
Server
Native Grill & Wings
06.2024 - 12.2025
- Delivered attentive, friendly service to guests in fast-paced bar and restaurant environment, enhancing overall guest experience
- Took food and beverage orders accurately, ensuring timely service and guest satisfaction
- Serve alcoholic and non-alcoholic beverages according to company standards
- Maintain knowledge of beer, wine, spirits, cocktails, and menu offerings to make recommendations and answer guest questions
- Process cash and credit card transactions accurately and efficiently
- Handle multiple tables and bar guests simultaneously while prioritizing service and maintaining accuracy
- Check identification and follow responsible alcohol service and company policies
- Communicate effectively with kitchen, bartenders, hosts, and management to ensure smooth service
- Upsold food and beverage items using menu knowledge and personalized recommendations, contributing to increased sales
- Complete opening and closing side work, including stocking, cleaning, and preparing the dining room for service
Server
IHOP
01.2021 - 06.2024
- Provided full-service dining to guests in a fast-paced, high-volume restaurant environment while managing multiple tables simultaneously
- Served as a cross-trained team member, independently performing duties across the restaurant including serving, hosting, food running, expediting, bussing, and dishwashing
- Greeted and seated guests, managed waitlists, answered phones, and coordinated table flow during busy shifts
- Took accurate food and beverage orders, provided menu recommendations, and ensured timely and attentive service throughout each guest’s visit
- Expedited orders by organizing and checking food for accuracy, presentation, and completeness before delivery to guests
- Ran food to tables efficiently and communicated with the kitchen to address missing, incorrect, or delayed items
- Bussed and reset tables quickly to maintain restaurant flow and minimize guest wait times
- Assisted with opening and closing duties, including cleaning, stocking, and preparing the restaurant for service
- Maintained a server bank and processed cash and credit card transactions accurately
- Resolved guest concerns professionally and worked collaboratively with team members to provide excellent customer service
- Adapted quickly to changing restaurant needs and willingly stepped into any role necessary to keep operations running smoothly
- Maintained a positive and professional attitude while balancing multiple responsibilities under pressure
- Demonstrated strong teamwork, communication, time management, and multitasking skills in a demanding restaurant environment
Education
High School Diploma -
BUHS
Buckeye, AZ04.2018
Skills
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Suggestive selling
Timeline
Server
Chilis Resturant
04.2026 - Current
Server
Chilis Resturant
03.2025 - 04.2026
Server
Native Grill & Wings
06.2024 - 12.2025
Server
IHOP
01.2021 - 06.2024
High School Diploma -
BUHS