Brooklynn Johnstone
Vacaville,CA
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Overview
6
6
years of professional experience
Work History
Front Desk Associate
Future Fitness-Yuba City, CA
02.2022 - 02.2024
- Sign up members
- Check in members
- Take payment's
- Answer phone calls
- Keep up cleanliness of gym
- Give tour of facility
Member Service Representative
Planet Fitness-Yuba City, CA
12.2017 - 09.2021
- Greet members, potential members and guest, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- Take prospective members on tours.
- Sign up new members calculating rates and monthly payment amounts.
- Assist the Club Manager in counting the out the drawer as needed.
- Facilitate needed updates to member's accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Completing daily assigned within first hour of your shift
- Helping complete priority cleaning list each day
- Completing walk-around and bathroom checks periodically
- Helping complete any special cleaning projects as needed.
Education
High school or equivalent - General studies
Yuba City High School
Yuba City, CA06.2014
Skills
Front Desk
Customer service
Timeline
Front Desk Associate
Future Fitness-Yuba City, CA
02.2022 - 02.2024
Member Service Representative
Planet Fitness-Yuba City, CA
12.2017 - 09.2021
High school or equivalent - General studies
Yuba City High School