BROOKLYNN SALCIDO
Ulta Cosmetics
Clovis,USA
5
years of professional experience
Results-driven professional in the beauty industry with expertise in customer service and product knowledge that enhances sales. Skilled in makeup techniques and skincare consultations, effectively adapting to team needs and fostering collaboration. Head Cashier focused on boosting team performance and customer satisfaction, demonstrating strong communication and planning abilities.
Work History
Leader Cashier
- Supervised front-end checkout workflow, ensuring prompt guest service and accurate transaction processing.
- Resolved payment discrepancies and register issues, minimizing checkout delays and guest frustration.
- Supported team members during peak traffic, coordinating line management and register coverage.
- Assisted with merchandise returns, exchanges, and price overrides following store policies.
- Helped customers complete purchases, locate items, and join reward programs.
- Advised customers on skincare and cosmetic selections based on complexion, preferences, and product benefits.
- Demonstrated makeup application techniques to support product selection and repeat purchases.
- Recommended complementary beauty products through personalized consultations and attentive service.
- Maintained clean, organized merchandise displays to support visual standards and product accessibility.
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
Sales Associate
3 Years 1 Month- Cultivated relationships with new and existing customers to drive sales.
- Promoted store credit card and customer loyalty program benefits, leading to increased repeat business.
- Used knowledge of company products and services to recommend solutions to customers.
- Cultivated relationships with new and existing customers, enhancing customer loyalty and increasing sales.
- Met merchandising standards by keeping store stocked and products faced.
- Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
- Maintained a clean and organized store environment by regularly performing cleaning tasks., keeping store neat and organized.
- Utilized active listening to identify customer needs, delivering tailored solutions that improved customer satisfaction.
- Built relationships with potential customers by providing helpful advice on product selection.
Sales Associate
2 Months- Guided customers in selecting footwear, improving satisfaction and encouraging repeat visits.
- Organized product displays and inventory to increase visibility and drive sales.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction levels.
- Collaborated with team members to meet weekly sales goals and improve service quality.
- Addressed customer inquiries and resolved issues quickly, fostering loyalty and positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Front Desk Receptionist
4 Months- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Organized and maintained front office area to ensure a professional and inviting atmosphere for visitors and staff.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted visitors and routed calls to appropriate staff using courteous, professional communication.
- Cultivated relationships with guests to understand needs and foster repeat visits.
Education
Esthetician - Advanced Esthetician
Degree - General Education Candidate
Skills
Customer Service
Conflict resolution
Teamwork and Collaboration
Client relationship building
Skin care expertise
Brand awareness
Upselling strategies
Promotional events
Product demonstrations
Cosmetic consultations
Retail experience
Timeline
Leader Cashier
Ulta Cosmetics
10.2026 - CurrentRead More
Sales Associate
Target
11.2025 - 01.2026Read More
Sales Associate
Famous Footwear
07.2023 - 08.2026Read More
Front Desk Receptionist
US
04.2022 - 08.2022Read More
Milan Institute
Esthetician from Advanced Esthetician
Read More
Clovis High School
Degree from General Education Candidate
Read More