Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Brooklynn Smentczak

Traverse City

Summary

Experienced professional with a strong background in restaurant operations. Collaborated effectively with servers, hosts, and managers to ensure smooth communication and workflow. Recognized for delivering excellent customer service and efficiently handling special requests with a positive, energetic approach.

Overview

1
1
year of professional experience

Work History

Server

Jack's Taproom
Traverse City
05.2025 - 08.2025
  • Provided excellent customer service to enhance dining experience.
  • Took customer orders and relayed them to kitchen staff efficiently.
  • Maintained cleanliness of dining area and tables throughout shifts.
  • Delivered food and beverages promptly to guests' tables.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Club House and Course Attendee

Timber Wolf Golf Club
Kalkaska
05.2024 - 08.2024
  • Scheduled tee times to optimize course accessibility for players.
  • Operated beverage cart to provide refreshments throughout course.
  • Cleaned and maintained carts for readiness and safety.
  • Prepared food and drinks at bar to meet customer demands.

Education

Associate of Applied Science - Accounting

Ferris State University
Big Rapids, MI

Skills

  • Customer service
  • Team collaboration
  • Strong work ethic
  • Effective customer upselling
  • Microsoft Excel
  • Cash handling
  • Scheduling appointments
  • Problem resolution

Affiliations

  • Voluntarily Work
  • 4 Years Honor Roll in High School
  • 1 Year Honor Roll in College
  • Community Service

Accomplishments

  • President's Scholarship
  • Michigan Achievement Scholarships

Timeline

Server

Jack's Taproom
05.2025 - 08.2025

Club House and Course Attendee

Timber Wolf Golf Club
05.2024 - 08.2024

Associate of Applied Science - Accounting

Ferris State University