Brooks Hackney
Robertsdale,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Relationship Banker II
Regions
11.2023 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Realtor
Better Homes And Gardens Msp
04.2021 - 11.2023
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Server / Bartender
Iveys Fine Dinning
01.2015 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Business
Southern Union State Community College
Wadley, ALHigh School Diploma -
Robertsdale High School
Robertsdale, AL08.2019
Skills
- Relationship building and management
- Customer Service-Oriented
- Sales expertise
- Cash Handling
- Financial Services
- Creative Thinking
- Banking
Timeline
Relationship Banker II
Regions
11.2023 - Current
Realtor
Better Homes And Gardens Msp
04.2021 - 11.2023
Server / Bartender
Iveys Fine Dinning
01.2015 - 07.2020
Business
Southern Union State Community College
High School Diploma -
Robertsdale High School
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