Summary
Overview
Work History
Education
Skills
Timeline
Generic

Browning Riley

Tiffin,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Front End Supervisor

Kroger
01.2022 - Current
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained accurate records of sales and financial transactions.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Promise Team Leader

Korger
02.2022 - Current
  • Established a relationship with the community with donation drives for Food banks, Women's Shelters, and Schools
  • Raised $3,000+ for Local food banks
  • Organize involvement with local events such as parades, job fairs, and Humane Shelter
  • Overall in charge of in store moral with examples such as store events which include Sprit weeks, and Stores parties
  • Planning celebrations/thanks you's for employees such as Birthdays, Workplace anniversary, or When goals are achieved

Customer Service Desk

Korger
05.2020 - Current
  • Bookkeeping of the Front End fiances
  • Utilized various software applications to process customer orders.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Maintained awareness of surroundings and secured cash to minimize loss potential.

Associate

Korger
06.2017 - 05.2020
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Education

High School Diploma -

Bridges Community Academy
Tiffin, OH
05.2018

Skills

  • Daily Workflow Improvement
  • Coordinate Events
  • Issue Resolution
  • Staff Training
  • Verbal and Written Communication
  • Performance Evaluations
  • People Management
  • Conflict Resolution
  • Safety Processes

Timeline

Promise Team Leader

Korger
02.2022 - Current

Front End Supervisor

Kroger
01.2022 - Current

Customer Service Desk

Korger
05.2020 - Current

Associate

Korger
06.2017 - 05.2020

High School Diploma -

Bridges Community Academy
Browning Riley