Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front End Supervisor
Kroger
01.2022 - Current
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Maintained accurate records of sales and financial transactions.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Promise Team Leader
Korger
02.2022 - Current
Established a relationship with the community with donation drives for Food banks, Women's Shelters, and Schools
Raised $3,000+ for Local food banks
Organize involvement with local events such as parades, job fairs, and Humane Shelter
Overall in charge of in store moral with examples such as store events which include Sprit weeks, and Stores parties
Planning celebrations/thanks you's for employees such as Birthdays, Workplace anniversary, or When goals are achieved
Customer Service Desk
Korger
05.2020 - Current
Bookkeeping of the Front End fiances
Utilized various software applications to process customer orders.
Maintained customer satisfaction with quick and professional handling of product returns.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Developed and managed relationships with customers to increase customer loyalty.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Associate
Korger
06.2017 - 05.2020
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Identified customer needs and wants to enhance customer experiences and boost sales.