Kristen Lawlor
Gray,ME
Summary
Healthcare professional recognized for delivering high-quality personal support and care. Demonstrates a collaborative approach and adaptability to meet diverse patient needs. Skilled in patient communication and care, emphasizing empathy and attentiveness in all interactions.
Overview
2026
2026
years of professional experience
Work History
Front End Supervisor
Bjs Wholesales Club
- Maintained clean and organized front-end area to enhance customer shopping experience.
- Managed customer returns and exchanges to ensure smooth transactions for all parties.
- Monitored cashier performance metrics to identify improvement areas and implement corrective measures.
- Verified adequate cash supply in checkout stations by monitoring cash drawers.
- Responded to customer concerns with knowledgeable service, resolving issues efficiently.
- Conducted regular audits of cash registers and transaction records to ensure compliance with policies.
- Coached team members to improve performance, resulting in increased productivity and satisfaction.
- Oversaw employee performance, addressed issues promptly, and maintained productivity targets.
Personal Support Worker
Hunters Helping Hands
Portland, ME
04.2025 - Current
- Enhanced client quality of life by supporting daily living activities and personal care routines.
- Conducted light housekeeping duties to maintain a safe and comfortable environment for clients.
- Assisted with grooming, bathing, dressing, and meal preparation to uphold dignity and wellness.
- Cultivated trusting relationships through empathetic engagement and effective communication skills.
- Monitored overall health status, documenting changes for proper care adjustments.
- Collaborated with healthcare providers to create tailored care plans for patient needs.
- Provided mobility assistance during outings, appointments, and community events.
- Delivered compassionate emotional support during critical times, strengthening patient connections.
Education
Windham High School
Windham Center, ME06.2021
Skills
- Customer service and support
- Problem-solving
- Cash register operation
- Workflow management
- Time management
- Active listening
- Personal hygiene assistance
- Emotional support
- Patient care
- Dementia care
- Mobility assistance
- Privacy and confidentiality
- Housekeeping tasks
- Meal preparation and planning
- Compassionate care
- Relationship building
- Nutrition support
- Client relationship management
- Medication organization
- Transportation services
- Clinical documentation
- Daily living support (ADL)
- Verbal and written communication
- Client dressing assistance
- Personal safety awareness
- Toileting assistance
- Elderly care
Timeline
Personal Support Worker
Hunters Helping Hands
04.2025 - Current
Front End Supervisor
Bjs Wholesales Club
Windham High School