Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
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Bruce Davis

Technical Manager
Bronx,NY

Summary

Personable Technical Consultant with 8years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from VP of Retail to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.

Overview

1
1
Certification
2
2
years of post-secondary education
37
37
years of professional experience

Work History

Store Sales Manager

FAMOUS FOOTWEAR
New York, NY
01.2003 - Current
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Used retail expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

First Assistant Manager

AEROSOLES
New York, NY
04.2015 - 12.2017
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
  • Monitored paperwork procedures to prevent error-related losses.

Store Manager

DSW, Inc
Yonkers, NY
10.2006 - 12.2014
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Collaborated with project teams to support new or enhanced business technology.
  • Planned and implemented curriculum to teach up-to-date omni-channel technology to 25 store managers.
  • Attended professional development technology courses to increase knowledge base and learn new information.

Zone Manager of Technology

National Basketball Association
New York, NY
06.1998 - 10.2005
  • Oversaw technology services delivery, consulting with relevant personnel to assist with migration and troubleshooting..
  • Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.

Education

Associate of Science - Computer Science

BOROUGH OF MANHATTAN COMMUNITY COLLEGE
09.2019 - Current

Skills

Analytical problem solverundefined

Certification

PROCORE- Certified Project Management Admin

Software

Microsoft

Google

WordPress

Ceridian Dayforce

Timeline

Associate of Science - Computer Science

BOROUGH OF MANHATTAN COMMUNITY COLLEGE
09.2019 - Current

First Assistant Manager

AEROSOLES
04.2015 - 12.2017

Store Manager

DSW, Inc
10.2006 - 12.2014

Store Sales Manager

FAMOUS FOOTWEAR
01.2003 - Current

Zone Manager of Technology

National Basketball Association
06.1998 - 10.2005

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Bruce DavisTechnical Manager