Bruce Kirsch
Dayton,OH
Summary
Dynamic business owner with a proven track record at Nestle Frozen Foods, excelling in customer relations and conflict resolution. Successfully enhanced customer satisfaction through effective communication and efficient business processes. Skilled in training new hires and fostering strong relationships, driving repeat business and referrals. OSHA certified with a focus on team productivity.
Overview
18
18
years of professional experience
Work History
Owner
Old Man Woodyard
10.2012 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Supervisor
Nestle Frozen Foods
03.2006 - 10.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conduct safety meetings
Education
General Studies
Bastrop High School
Bastrop, TX05-1982
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business planning
- Osha certified
- Overcome daily challenges to complete objectives
- Train new hires
- conflict resolution
Timeline
Owner
Old Man Woodyard
10.2012 - 07.2024
Supervisor
Nestle Frozen Foods
03.2006 - 10.2012
General Studies
Bastrop High School
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