Bruce Meck
Claymont,DE
Summary
Dedicated Service Writer with a proven track record in customer service and effective communication. Skilled in schedule coordination and order preparation, ensuring optimal client satisfaction and streamlined operations.
Overview
27
27
years of professional experience
Work History
Service Writer/Data Entry Clerk
Paul Campanella’s Auto
Wilmington, DE
03.2003 - 02.2026
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated service appointments, ensuring optimal scheduling for technicians and clients.
- Generated detailed service estimates, accurately reflecting necessary repairs and parts.
- Maintained accurate records of services performed, enhancing clarity in customer communications.
Service Manager
Pep Boys
Wilmington, DE
10.1998 - 02.2003
- Oversaw daily operations, ensuring exceptional customer service and satisfaction.
- Managed team performance, providing training and mentorship to enhance skills and efficiency.
- Developed and implemented process improvements that streamlined service delivery workflows.
- Analyzed customer feedback to identify trends and improve service offerings continuously.
Education
High School Diploma -
Mount Pleasant High School
Wilmington, DE06-1968
Skills
- Schedule coordination
- Sales transactions
- Order preparation
- Customer service
Timeline
Service Writer/Data Entry Clerk
Paul Campanella’s Auto
03.2003 - 02.2026
Service Manager
Pep Boys
10.1998 - 02.2003
High School Diploma -
Mount Pleasant High School