Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Bruce Mitchell

Bruce Mitchell

Central Point,OR

Summary

Professional Client Manager skilled at managing client and internal relationships to develop success. Over achieving both revenue and margin goals long term is expected, along with delivering lasting client value. Skilled at managing multiple priorities and deadlines as well as managing complex deals.

Overview

30
30
years of professional experience

Work History

Client Manager

Lenovo
, CA
03.2019 - Current
  • Developed and maintained relationships with clients to understand their needs and provide solutions.
  • Managed client accounts, including conducting regular reviews and providing strategic advice.
  • Resolved customer complaints in a timely manner through effective communication techniques.
  • Developed strategies for increasing customer loyalty by understanding their expectations and preferences.
  • President's Club 2021 and 2023
  • Over 120% of assigned quota as an average at Lenovo
  • Opened up new contracts in CA Agencies after 18 years without a contract vehicle

Sales Experience

HP, Computech, Western Blue, NWN, GDS
, CA And WA
06.1994 - 12.2018
  • Part of original Services Contract Team at HP performing all contractual function post HW sale; warranty and services on site
  • Was a 2 time Presidents Club achiever and over quota all 7 years at HP
  • Hired by Computech to overlay a services program across their 20 person sales force covering major cities in US; managed a dotted line report of all sales force
  • Western Blue brought me on board in 2004 to take on their major enterprise accounts and in 7 years was top sales to Public Sector 6 times and top services sales all 7 years
  • Largest deal at State of CA was $19M for client compute ad services at Dept of Corrections
  • Started a Logistics Business at GDS serving the State of CA; today that is over $15M per year

Education

Bachelor of Arts - Economics & Communications

University of California, Davis
Davis, CA
08-1989

Skills

  • Coaching personnel
  • Clientele interactions
  • Strategy Development
  • Client Services
  • TCO/ROI sales
  • C Level Discussions, IT Steering, EA Group, Budget
  • CA Public Sector Contracts
  • Deal creation

Affiliations

  • Fishing for Salmon and Steelhead is a passion. Outdoors, camping, the beach.

Timeline

Client Manager

Lenovo
03.2019 - Current

Sales Experience

HP, Computech, Western Blue, NWN, GDS
06.1994 - 12.2018

Bachelor of Arts - Economics & Communications

University of California, Davis

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Bruce Mitchell