Dependable 20 year Navy Veteran. Currently hold an Active Secret Clearance had an Active Top Secret SCI clearance for over 20 years that can be reactivated if need be. I am seeking employment that will utilize my 20 years Military service and Information System Technology and communications experience with my 13 years (ACTR) Assistant Contract Technical Representative Skills and Personnel Management skills. Core Qualifications
Expert on NAV-ITAS IT Procurement Request (ITPR), NPARTS and Order Justification Forms (OJF)
Expert on Navy and Marine Corps Intranet (NMCI) Services and Procedures. Technical Expert on NMCI Enterprise Tool (NET).
Data and System Analyst – Interface with Multiple Sites and Databases for reports. Able to analyze raw Data from numerous reports and link them to generate new reports using Microsoft Access.
Expert on Naval Messaging and EKMS / COMSEC procedures
Provide NMCI ENTERPROSE TOOLS training to military IT’s
Directly Assist CHSCWP N6 on a daily basis and acting N6 in his absence
Managing all clin 23 software and hardware on NMCI Desktop and Laptop computers installing Printers on Network, Installing NMCI Wall Drops Unclassified and Classified and Managing IT infrastructure Clins by completing the Build Out process and completing Move Add changes (MAC) using the Navy Enterprise Tools (NET) for all of NIWC Local and out of state
Create and maintain Documentation as a quick reference for trouble shooting issues
Responsible for submitting order Justification (OJF) for ordering new DOD clin 23 Software and Hardware and adding to MOD for processing using NET
Responsible for completing IT Procurement Request’s (ITPR) for any equipment needed by HSCWP And any of the nine commands I manage
Analyze user needs for Legacy Applications and Software the Order Justification Forms (OJF)
POC for VIP’s at Helicopter Sea Combat Wing Pacific (Coronado)
IT Support for NMCI Mobile Services for three VIP’s
Processing mobile requests for new lines, upgrades, cancelations, suspending or activating, or transfers
Assisting users with UEM (Unified Endpoint Manager) and ABM (Apple Business Management) enrollment
Activating mobile devices with Flank Speed and Purebred
Assisting/Troubleshooting activation errors
Preparing monthly AT&T reports for billing purposes.
Assistant Contract Technical representative
NMCI Service Center (SPAWAR/NIWC Point Loma) - Gov SG
06.2017 - 01.2020
Responsible for ordering managing and installing and managing all new clin 23 software and hardware on Desktop and Laptop computers installing Printers on Network, Installing NMCI Wall Drops Unclassified and Classified and Managing IT infrastructure Clins
Through the Build Out process and completing Move Add changes (MAC) using the Navy Enterprise Tools (NET) for all of NIWC Local and out of state
Create and maintain Documentation as a quick reference for trouble shooting issues
Responsible for ordering new DOD clin 23 Software and Hardware and adding to MOD for processing using NET
Analyze user needs for Legacy Applications and Software
POC for VIP’s at NIWC/ SPAWAR
Reviewing and approving MACs requests (to Move, Add or Change a NET service) for ACTRs
Granting access and setting permissions in NET for new ACTRs
Training new ACTR’s on all NMCI services and processes (including submitting MACs)
Asset Manager for NMCI Service Center- Responsible for ensuring that assets i.e Keyboards, Mice, CAC readers etc are available for NIWC customers to purchase using there NWA or WBS
Responsible for maintain excel database for billing for all Assets
Responsible for ordering and issuing NMCI Desktop and Laptop Computers Classified and Unclassified
Assist with ordering DISA DMCC Tablets and MiFi Hotspots and issuing to customers
IT Support for NMCI Mobile Services
Processing mobile requests for new lines, upgrades, cancelations, suspending or activating, or transfers
Assisting users with UEM (Unified Endpoint Manager) and ABM (Apple Business Management) enrollment
Activating mobile devices with Flank Speed and Purebred
Assisting/Troubleshooting activation errors
Preparing monthly AT&T reports for billing purposes.
Team Lead Assistant Contact Technical Representative (ACTR)
MSC PAC - SAIC
07.2011 - 07.2016
ACTR IT Analyst and Asset Manager for Military Sealift Command Pacific
Responsible for the accountability of three personnel and the validation of all Move Add Changes (MAC’s) and Buildouts created for completeness and accuracy
Experience as Desktop Support Technician in the DOD environment with specific experience with NMCI and its related tools, including NET, ISF Tools Systems
Completed Classified and Unclassified VTC on a weekly basis
Served as Department EKMS Custodian.
NMCI Deployment Tech
I-TECH
03.2009 - 01.2010
Installed Navy and Marine Corps Intranet (NMCI) computer, configure user profile, data backup and data transfer and application installation
Configured Outlook to users’ needs, mapped personal folder files (PST), and imported their personal address book
Resolved user issues with Windows 2000 and XP using tools like Active Directory.
Education
Information Technology -
Navy Information Technology (IT Communications) school
San Diego, CA
02.2001
Diploma -
C.E Murray High School
Greeleyville, SC
Certification -
U.S Navy Radioman Communication A School
San Diego, CA
Skills
Expert on NAV-ITAS IT Procurement Request (ITPR), NPARTS and Order Justification Forms (OJF)
Expert on Navy and Marine Corps Intranet (NMCI) Services and Procedures Technical Expert on NMCI Enterprise Tool (NET)
Data and System Analyst – Interface with Multiple Sites and Databases for reports Able to analyze raw Data from numerous reports and link them to generate new reports using Microsoft Access
Expert on Naval Messaging and EKMS / COMSEC procedures
Information Systems Technician at Helicopter Sea Combat Squadron (HSC) 3 USNInformation Systems Technician at Helicopter Sea Combat Squadron (HSC) 3 USN