Bruce Watson
Beaumont,TX
Summary
Dynamic Shift Supervisor with a proven track record at Wingstop, excelling in employee training and staff management. Recognized for enhancing service quality and operational efficiency while maintaining workplace safety. Adept at cash handling and fostering a collaborative team environment, ensuring exceptional customer experiences and streamlined operations.
Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Wingstop
11.2022 - 06.2024
- Supervised team members to ensure compliance with operational standards and service quality.
- Trained new employees on food safety procedures and customer service protocols.
- Managed inventory levels, ensuring timely stock replenishment and minimizing waste.
- Coordinated shift schedules to optimize staff coverage during peak hours.
Cti Foods
CTI Foods
04.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier/Parking Lot Attendant
HEB Grocery Store
11.2018 - 03.2021
- Processed customer transactions efficiently using POS systems.
- Ensured accurate cash handling and balanced registers at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout areas to enhance shopping experience.
Education
High School Diploma -
Beaumont United High School
Beaumont, TX06-2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
Timeline
Cti Foods
CTI Foods
04.2023 - 11.2023
Shift Supervisor
Wingstop
11.2022 - 06.2024
Cashier/Parking Lot Attendant
HEB Grocery Store
11.2018 - 03.2021
High School Diploma -
Beaumont United High School