Summary
Overview
Work History
Education
Skills
Languages
Timeline
RegisteredNurse
Bruke Langdon-Zozaya

Bruke Langdon-Zozaya

Medical Assistant
Bullhead City,AZ

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Offering over 2 years of experience in fast-paced settings. Positive and upbeat with excellent communication skills. Also a motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Medical Assistant

Colorado River Pediactrics
10.2021 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Microsoft to schedule appointments for doctor visits and procedures.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Helped with phlebotomy work by drawing blood for tests and giving common injections for immunization and treatment.

Server/Cashier

Wagon Wheel Restaurant
12.2018 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Some College (No Degree) - Early Childhood Special Education

Grand Canyon University
Phoenix, AZ

High School Diploma -

River Valley High School
Mohave Valley, AZ
05.2020

Skills

  • Customer Service
  • Pulmonary Function Tests (PFTs)
  • Sterile Procedures and Techniques
  • Patient Toileting
  • Assisting with Physical Exams
  • Operational Requirements
  • Subcutaneous Injections
  • Medical Histories and Vital Statistics
  • Restocking Lab Supplies
  • Antigen Testing
  • Proper Waste Disposal
  • Explaining Procedures to Patients
  • Cash Handling
  • Quality Control
  • Menu Memorization
  • Sales Expertise

Languages

English

Timeline

Medical Assistant

Colorado River Pediactrics
10.2021 - Current

Server/Cashier

Wagon Wheel Restaurant
12.2018 - 10.2021

Some College (No Degree) - Early Childhood Special Education

Grand Canyon University

High School Diploma -

River Valley High School

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Bruke Langdon-ZozayaMedical Assistant