Bruno Dornas
The Bronx,NY
Summary
Very results driven, responsible and adaptable providing great quantity standards with a extensive experience
Overview
9
9
years of professional experience
Work History
Lead Server Trainer
BG Restaurant / Bergdorf Goodman
New York, NY
10.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Maintained records of attendance, progress reports and other relevant information related to server trainings.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed rapport with the guest and assisted in generating repeat business by providing exceptional customer service .
Server
Nougatine by Jean George
New York, NY
10.2018 - 04.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Upheld high standards of sanitation in accordance with health department regulations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Server Lead / Trainer
Revel & Rye Marriot Di Marquis Hotel
New York, NY
10.2014 - 10.2018
- Handled money transactions accurately while following company procedures for handling cash payments.
- Set up tables in between patrons to reduce wait times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assigned tasks to servers to ensure efficient operations during peak business hours.
- Trained and acclimated new servers to restaurant's culture and operations.
Education
Bachelor of Science - Exercise Physiology
Swedish Institute
New York, NY03-2014
Skills
- Sales Techiniques , great knowledge of spirits and wines
- Follow Health inspection procedures , great time management
- Friendly, positive attitude , patient , multitasking, flexibility
- Pos System , Open table, Resy , great attention to detail
- English, Portuguese, Spanish
- Focus on Hospitality, active listening, team work , excellent communication skills
References
References available upon request.
Timeline
Lead Server Trainer
BG Restaurant / Bergdorf Goodman
10.2022 - Current
Server
Nougatine by Jean George
10.2018 - 04.2020
Server Lead / Trainer
Revel & Rye Marriot Di Marquis Hotel
10.2014 - 10.2018
Bachelor of Science - Exercise Physiology
Swedish Institute