Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bruno Dornas

The Bronx,NY

Summary

Very results driven, responsible and adaptable providing great quantity standards with a extensive experience

Overview

9
9
years of professional experience

Work History

Lead Server Trainer

BG Restaurant / Bergdorf Goodman
New York, NY
10.2022 - Current
  • Provided exceptional service to high volume of daily customers.
  • Maintained records of attendance, progress reports and other relevant information related to server trainings.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Developed rapport with the guest and assisted in generating repeat business by providing exceptional customer service .

Server

Nougatine by Jean George
New York, NY
10.2018 - 04.2020
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Server Lead / Trainer

Revel & Rye Marriot Di Marquis Hotel
New York, NY
10.2014 - 10.2018
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Set up tables in between patrons to reduce wait times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Assigned tasks to servers to ensure efficient operations during peak business hours.
  • Trained and acclimated new servers to restaurant's culture and operations.

Education

Bachelor of Science - Exercise Physiology

Swedish Institute
New York, NY
03-2014

Skills

  • Sales Techiniques , great knowledge of spirits and wines
  • Follow Health inspection procedures , great time management
  • Friendly, positive attitude , patient , multitasking, flexibility
  • Pos System , Open table, Resy , great attention to detail
  • English, Portuguese, Spanish
  • Focus on Hospitality, active listening, team work , excellent communication skills

References

References available upon request.

Timeline

Lead Server Trainer

BG Restaurant / Bergdorf Goodman
10.2022 - Current

Server

Nougatine by Jean George
10.2018 - 04.2020

Server Lead / Trainer

Revel & Rye Marriot Di Marquis Hotel
10.2014 - 10.2018

Bachelor of Science - Exercise Physiology

Swedish Institute

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Bruno Dornas