Bruno Pagani
Oxford,MS
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
7
7
years of professional experience
Work History
Bartender
Saint Leo
05.2023 - Current
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Hanger Operations
Nicholas Air
01.2022 - 12.2022
- Maintain clean facility, fill out checklist on aircraft, drive parts to needed locations, organize, restock and inventory of aircraft parts
- Manage inventory
- Ensure guests have an easy and comfortable experience
Assistant Manager
PakMail
01.2022 - 01.2022
- Answer phone calls and respond to customer e-mails, check invoices, keep track of customers and orders, check package and letter inventory
- Resolve issues with productivity, manage daily sales
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Bartender
Snackbar
03.2018 - 03.2021
- Interact with guests, make cocktails, taking orders using POS system
- Order and stock product
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Bachelor of Arts - Business Administration
University of Mississippi
University, MS12-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Bartender
Saint Leo
05.2023 - Current
Hanger Operations
Nicholas Air
01.2022 - 12.2022
Assistant Manager
PakMail
01.2022 - 01.2022
Bartender
Snackbar
03.2018 - 03.2021
Bachelor of Arts - Business Administration
University of Mississippi
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