Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Bryam Medina

Boston,MA

Summary

Patient representative with expertise in case management and service coordination. Proficient in addressing complaints and inquiries to enhance patient access and resolve care-related issues. Strong background in policies and procedures, complemented by exceptional customer service and multitasking skills. Recognized for high-quality work in fast-paced environments, demonstrating adaptability and a commitment to organizational success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Boston Eye Physicians And Surgeons
Brookline, MA
10.2024 - Current
  • Scheduled patient appointments and managed daily clinic operations efficiently.
  • Collaborated with medical staff to ensure seamless patient flow in the clinic.
  • Provided support during patient intake and discharge processes.
  • Educated patients on pre-operative and post-operative care instructions effectively.
  • Handled patient inquiries and resolved concerns with professionalism.

Security Officer

Allied Universal Security Services
Boston, Massachusetts
11.2024 - 09.2025
  • Monitored premises to ensure safety and security for clients and personnel.
  • Conducted regular patrols to identify hazards or suspicious activities.
  • Responded to alarms and emergencies, coordinating with local authorities.
  • Enforced access control procedures for managing visitor entry and exit.
  • Trained new security personnel on protocols and equipment use.
  • Maintained accurate logs of all security-related activities.

Logistics Technician

Abcam
Waltham, Massachusetts
08.2022 - 05.2023
  • Ensured timely deliveries by coordinating shipping and receiving activities.
  • Maintained precise records of shipments alongside inventory levels.
  • Collaborated with team to enhance logistics processes and efficiency.
  • Implemented warehouse organization best practices to improve operational flow.
  • Trained new hires on logistics protocols and safety measures.
  • Supported development of strategies aimed at reducing logistics costs.
  • Analyzed logistics processes to identify improvements and recommend actionable solutions.

Education

Certificate of Technical Studies - Information And Computer Systems

Roxbury Community College
Roxbury, MA
09-2022

Some College (No Degree) - Early Childhood Care And Education

Urban College of Boston
Boston, MA

Skills

  • Appointment management
  • Electronic health record expertise
  • Client relationship management
  • Care coordination and patient education
  • Data accuracy and entry
  • Crisis response
  • Organizational abilities and multitasking
  • Mentorship and training programs
  • Negotiation for payment arrangements

Languages

Spanish
Native/ Bilingual
English
Full Professional

Accomplishments

  • BPS Varsity Debate Team English and Spanish 1st place 2015-2016
  • 829 Boston Article of the Year to change the Educational System (Thomas Menino)

Certification

  • PTCB Pharmacy Technician Certification

Timeline

Security Officer

Allied Universal Security Services
11.2024 - 09.2025

Patient Care Coordinator

Boston Eye Physicians And Surgeons
10.2024 - Current

Logistics Technician

Abcam
08.2022 - 05.2023

Certificate of Technical Studies - Information And Computer Systems

Roxbury Community College

Some College (No Degree) - Early Childhood Care And Education

Urban College of Boston

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